Shipping Policy

DIGIROUTE GLOBAL-TECH SERVICES PRIVATE LIMITED is committed to excellence and the full satisfaction of our customers.
We proudly offer shipping services and strive to deliver your order as quickly as possible. Please consider holidays that may impact delivery times.

1. Shipping

• All orders are processed and shipped within 4–10 business days.
• Orders are not shipped or delivered on weekends or holidays.
• High order volumes may cause delays; please allow additional transit days.
• If a significant delay occurs, we will notify you via email.

2. Wrong Address Disclaimer

• Customers are responsible for providing the correct shipping address.
• We work to process orders quickly, leaving a small window for corrections.
• Contact us immediately if you believe you entered an incorrect address.

3. Undeliverable Orders

• Orders returned as undeliverable due to incorrect shipping information are subject to a restocking fee determined by us.

4. Lost/Stolen Packages

• DIGIROUTE GLOBAL-TECH SERVICES PRIVATE LIMITED is not responsible for lost or stolen packages.
• If tracking shows delivery but you have not received your package, please report the issue to local authorities.

5. Return Request Days

• Items may be returned within 3 days of receipt.
• Products must remain unused, in original condition, with tags and packaging intact.

6. Out of Stock Item Process

• If items are out of stock, we will wait until all items are available before dispatching.

7. Acceptance

By accessing our site and placing an order, you willingly accept the terms of this Shipping Policy.

8. Contact Information

For questions or comments, please reach us at:
Email: contact@offtonestyduo.com